Listed below are the legal issues concerning our software and other site content, as well as business related issues. This is a legal agreement. By accessing this website, or using any of the Spytech products or services you accept and agree to be bound by the terms of this agreement.
Disclaimer
All our products are distributed and licensed on an "as is" basis and no warranties or guarantees of any kind are promised by Spytech as to their performance, reliability or suitability to any given task. In no event shall Spytech be liable for any loss of data or ANY DAMAGES OF ANY KIND, financial, physical, emotional or other, which might arise from its use. It is illegal to install monitoring software on computer or device you do not own and do not have authorization/permission to monitor. Spytech will aid law enforcement in prosecution of users abusing our products for malicious purposes. If you have doubts whether your circumstances for monitoring a computer/device are legal please consult legal counsel before trying to use our software.
Distribution
Our products may NOT be sold or distributed in any way without prior written consent from Spytech.
Refunds
A customer may request a refund within fifteen (15) days of purchasing. If we are unable to resolve any technical issues the customer may have after being given a fair opportunity to resolve them, the order will be refunded. After the fifteen day window all sales of our products are final. No refunds will be issued, guaranteed or promised. Once we issue a registered copy there is no way for us to recall, or rescind a registered program that has already been issued to a customer. Essentially, once the program has been issued there is no way for us to guarantee that a customer has not, or is not continuing to use the product. Refunds are not issued in the event that the customer is unable to access their computer/device to install the software, is trying to monitor a computer/device they do not own or have authority/permission to monitor, or has already used the software successfully to monitor a computer/device. Refunds for accidental and unused purchases can be issued within the 15 day window, less a small processing fee.
Privacy
It is company policy that our customer databases remain confidential and private. We have not and will not ever sell names or confidential private data to "spammers" or other parties who would like to use our databases to advertise or solicit their products or services. Spytech products do not collect any information from your system other than the information required for the product's successful operation. Your private information is safe with us. Click here to read our complete privacy policy.
Support
It is the policy of Spytech to offer free E-mail based and online helpdesk based technical support to all of our registered and unregistered customers. We will filter support requests for all non-freeware products of Spytech from unregistered users.
Software Piracy
Spytech will take legal action against any users that are found to be pirating Spytech products. In addition, Spytech will report any users found pirating other products to the products developer or care-keeper.
Protection of Trade Secrets
By using any Spytech product you agree not to decompile, reverse engineer, modify or change any part of it for the reasons of discovering its internal methods or works. To do so is a violation of Spytech's copyright protection.
Copyrights
The copyright in all material provided on this site is owned by Spytech or by Spytech's licensor(s). You acknowledge and agree that this site contains proprietary information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that information presented to You through this site, including text, graphics, logos, icons, images and software, and the arrangement and compilation of such content, are the property of Spytech or its content suppliers and is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Spytech does not grant any license or authorization to any user of its copyrightable material or other intellectual property, by placing them on this site. Furthermore, except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Spytech or the copyright owner. However, You may print a copy of the information on this site for Your personal, non-commercial internal use or records. In so doing, You may not modify the materials and You agree to retain all copyright and other proprietary notices contained in the materials. This permission does not give You any ownership rights in the information and terminates automatically if You breach any of these terms or conditions. If You make any other use of this site, except as otherwise provided herein, You may violate copyright and other laws of the United States, other countries, as well as applicable state laws and may be subject to penalties.
Choice of Law and Jurisdiction
These Policies will be governed by and construed in accordance with the laws of the State of Minnesota without giving effect to its conflict of laws provisions or your actual state or country of residence. Any claims, legal proceeding or litigation arising in connection with Spytech's products or services will be brought solely in Ramsey County, Minnesota and you consent to the jurisdiction of such courts.
Agreement
By installing, running, or using any Spytech website, product or service you agree to the above Policies. In addition you agree that you will follow the Spytech Policies at all times when using a Spytech product or service. Furthermore, SentryPC, Realtime-Spy, Stealth Email, and Stealth FTP services are further governed by the Spytech TOS located here.
Additional Agreement for Realtime-Spy and Spy Suite Users
Spytech also has the right to terminate any accounts that are idle for 3 months or longer - if the user requests to have the account reinstated they can do so at no additional cost to them. Users that are violating their licensing (i.e.: monitoring more computers/devices than they have purchased licenses for, or monitoring computers/devices that they do not have legal authority to monitor) will have their accounts terminated immediately, without notice. If Realtime-Spy or SpyAgent/SpyAnywhere is shown to have been utilized (evidenced by log files being present in the user's online account), refunds cannot be issued as the software has been used.