Real-time Monitoring


Realtime-Spy can be configured to transmit user activities and keystrokes in real-time as they occur.

Setting up Real-time Monitoring

To start real-time monitoring you will first need to create a logging module with the real-time monitoring options enabled. Once that module is deployed and running on a computer, login to your Realtime-Spy webspace and click on 'Real-time Monitoring'. From there, click on the 'Auto-detect my current IP and submit it' link.

Note: If you are monitoring another computer on your own network enter your internal network IP address and click 'Submit the above IP' instead of using the Auto-detect function.

Once you have your IP set properly, go back to the 'Real-time Monitoring' page and click on 'Open Real-time Viewer'. This will allow you to view user activities as they occur, in real-time.

Troubleshooting

If you do not receive updates after setting your IP and opening the viewer make sure of the following:

  • The remote computers are online and active.
  • The remote computers are configured with real-time monitoring enabled.
  • If you are behind a router and the remote computer is outside your network you will need to enable port forwarding/routing to direct all traffic on port 7889 to your internal IP.
  • The remote computers allow outgoing traffic on port 7889
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