Installation


The SpyAgent installation process is very straightforward and designed to complete very quickly.

Preparing your Computer for the SpyAgent Installation
Before installing SpyAgent you may need to take some preparatory steps to get your computer ready for its installation.

First, if you have any antivirus or antispyware software installed you should disable it temporarily. Any auto-protect or real-time scanning features should be turned off at this time. When you are done installing SpyAgent you will want to exclude SpyAgent's files from your antivirus's scanning - see the 'Configuring your Antivirus/Antispyware' section below.

Second, if you are on Windows Vista, 7, or 8 you may need to disable the UAC feature that Windows uses. The UAC feature can prevent keystroke logging from working properly, and/or saving settings changes within SpyAgent properly. For visual how-to's on disabling UAC, please use the following links: Windows Vista UAC Disable | Windows 7/8 UAC Disable

Third, ensure you are installing under an account with Administrator access. In Windows Vista, 7, 8, or 10 you can right click on the SpyAgent installation file you downloaded and choose the 'Run as Administrator' command to ensure this if you are not sure if your user account is an administrator or not.

You can now proceed to installing SpyAgent.



Installing SpyAgent

To install SpyAgent simply run the installation software. SpyAgent is very easy to use, and very easy to setup.

Note: If you are using the Stealth Edition of SpyAgent you will not be prompted to configure anything, as the software will install invisibly and start monitoring instantly. You can change settings and access SpyAgent by following the instructions on your SpyAgent Stealth Instructions that you received.

Upon your first run of SpyAgent you are instructed to setup your password. If you have not done so already, please do so before continuing. You need to setup your password to allow for secure monitoring and configuration of SpyAgent.

Once your password is configured you now have two choices: manual configuration using the options buttons on the right panel of the SpyAgent interface - or the Easy Configuration Wizard.

If you choose to use the Easy Configuration Wizard you will be prompted to answer several basic questions - once you answer them all SpyAgent will be setup properly with all the logging you need. If you wish to fully configure and customize SpyAgent you will
need to utilize the options panels within SpyAgent's user interface (located by clicking on the individual buttons on the right panel of SpyAgent; ie: General, Logging, Remote Log Delivery), or by accessing the OPTIONS menu from the bottom panel of SpyAgent's interface.

Once you have configured your options you will be set to go! For a graphical 'getting started' guide please refer to the Getting Started section of this documentation.



Configuring your Antivirus/Antispyware

Before re-enabling your antivirus or antispyware you will want to configure it to ignore SpyAgent's files now that it is installed. For instructions, as well as a complete list of SpyAgent's files, please visit our Antivirus Exclusions page on our website. Once the exclusions are made you can re-enable your antivirus.




Installation Paths
SpyAgent installs to the following location by default. The folder will be hidden so you will need to enable hidden file viewing in Windows to see it.

Installation Path (32-bit): c:\program files\sysconfig\

Installation Path (64-bit): c:\program files (x86)\sysconfig\

By installing SpyAgent you agree to the standard legal disclaimer and EULA specified HERE.

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